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Who can access the Admin Management page?
Only Superusers can access the Admin Management section to add or remove other super users.
2. How do I add a super user?
Select Coaching and Mentoring, then Admin Management.
Search for users among all users in your site, click Add.
Select Save.
3. How can I change a user’s location?
Admin users with the appropriate access can change user’s location manually by going to User Account and making the edits. However, if your system location information comes from mass user information import, manual edits will be overridden by overnight import update.
4, How can I mark a user’s primary location?
Admin users with the appropriate access can mark user’s primary location manually by going to User Account and mark one location as the primary location. System supports one user with multiple locations, but primary location is singular.
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What are Reporting Categories used for?
Reporting categories are district custom defined mentoring and coaching framework. Mentors and mentees conversations, if using the built-in recording and AI analyzer, will be summarized by these reporting categories. On the dashboard, there is also data aggregation by the reporting categories.
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How can I customize Mentee Attributes?
The admin can define and modify mentee attributes such as Mentee type and Content areas within Mentee Attributes located within Admin configuration. System supports bulk import of Mentee Attributes and manual edits on individual basis for admin users with corresponding data access.
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Can I add or remove a School Year category?
Yes, admins can add new school years to keep track of different mentorship cohorts. Past school years data can show across the platform if configured to be included in the data display.