Users with appropriate security can impersonate other staff members and access their accounts.
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Choose Configuration from the main menu.
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Choose Staff.
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Select a user from the Staff listing or search by first or last name.
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Click Impersonate on the user's record.
Authorized users can also impersonate users from any of the pages under Files by clicking the Impersonate link.
The page automatically reloads to display the impersonated user's view. To exit, click End in the impersonation indicator.