Location Groups
You can assign locations to multiple location groups.
Use location groups:
- To maintain the substitute's profile work locations and priority lists.
- To set up reason menus.
- For inquiry and reporting.
Location groups may or may not represent a hierarchy of groups:
Location Group | Location/Location Group |
---|---|
All Locations |
|
North Region |
|
Secondary |
|
You can assign search rules to each location group for callouts:
- Call only this group.
- Call only lower groups.
- Call this group, then lower groups.
Add a Location Group
- From System Configuration, choose Location Groups.
- Click New.
- Complete the fields as needed:
- Enter the Code and Name.
- Choose the Used in Search Rules option.
- Select to Allow Priority Lists to allow the group to be used in priority lists.
- Click Save.
- Click Locations for the new group on the Location Group List.
- Click New.
- Choose the Locations for the group.
- Click Save.
Manage Location Groups
- From System Configuration, choose Location Groups.
- Click the Code you want to modify.
- Edit the fields as necessary.
- Click Save.
- Click Delete to remove the group.
Modify or Delete a Location from a Group
- From System Configuration, choose Location Groups.
- Click Locations for the group you want to modify.
- Click New.
- Choose the Locations, then click Save.
- To remove a classification, select Delete, then click Delete.